I met up with a few of my good friends for dinner at Crystal Jade in IMM on Monday. The food there was quite alright... Nothing really very fantastic but it is the "service" that gives me the lasting impression...
Maybe it was a Monday night when we met up for dinner, a day when most people prefers to go home after work? Maybe it was because Crystal Jade places many staff on duty during dinner time to ensure their excellent service to their customers? (My friend counted around 15 staff including the kitchen staff in the whole restaurant which was around half full.) I am not too sure but for once I am actually quite irritated with the "excellent" service I received while dining in a restaurant! Me of all people!
I must admit that sometimes I can be quite particular about service that I received when dining in a restaurant. So I think this is probably the first time that I can remember being bothered by good service in a restaurant. If you ask me what is considered as good service in a restaurant, I will probably tell you "Prompt service when asked for, clearing of plates when we are done with the food..." There are other things too but I can't think of it now... But you will just know when the service is good I guess...
Back to the point... You may be wondering what is it about the good service that bothers me so much? Imagine while you are still finishing your dinner and in span of 5 minutes, 2 waitress came over to your table and offer to clear the plates? I was still quite alright with the Waitress A offering to clear the empty plates even though I stopped her halfway because there was still some food left on the table and I didn't think it was nice for her to clear my friend's cutlery away because that would be like depriving her of her chance to eat the rest of the food left. Less than 3 minutes after Waitress A left, Waitress B came over and attempted to clear away the plate that still had some food left on it. She failed to check with us if it was ok to clear the plate away. She just took the plate until I stopped her and told her that we were not done with the food yet. I do know it can be hard to judge if the customers are done with the food or not because I used to work as a waitress before too, but the least you can do is to ask... It's just basic courtesy...
While we were having our dessert, in a state of bo liao-ness, we decided to test how much of a "good" service will they provide us. Will the waitress ask politely before attempting to clear the bowl which we purposely left a bit of dessert in the bowl? Tested and proven, Waitress B really didn't know what is basic manners. She just came over to our table and cleared the bowl without even asking if we are done with it. We didn't even have a chance to stop her... Plain rudeness...
Maybe the problem lies with Waitress B but I guess I won't be going there for dinner for a while... At least until they less of this kind of "excellent" service. *Roll eyes*